CUSTOMER SERVICE (CHĂM SÓC KHÁCH HÀNG)

24/06/2021 - Author : Nga Nguyen

MÔ TẢ CÔNG VIỆC

- Receive PO from Sales team/CS team and input to accountant software (called “POC”) for following and issue invoice when delivery.

- Connect to Supply Chain about delivery date and confirm delivery date with customers by emails (get PO signed and stamped then send it back to customers).

- Work with Admin supervisor to arrange driver to deliver to customer daily/weekly.

- Send mails/sample by courier if required (from Sales team/CS team).

- Send email to other departments to release good and arrange delivery if required.

- Make official quotation and send to customers if required.

- Check basic info on sale contract/principle contract and transfer Supply Chain/Sales Team/HR/legal dept. to check the others

- Print/Scan documents as requested (included customs document, PO, etc.)

- Do on-spot customs clearance for local products sold to customer located in IZ, etc.) then arrange delivery when on-spot customs clearance done.

- Go to bank to transfer payment to local suppliers.

- Work with local suppliers and Supply Chain members on equipment/material in related to download/handling chemical.

- Complete forms for customers (vendors formsl etc.)
- Work with forwarder to book flight/vessel for the shipments

 

YÊU CẦU ỨNG VIÊN

- At least 1 - 2 years with knowledge in all fields: Air & sea freight forwarding and logistics operation, Customs clearance, Domestic delivery.

- University graduated, major in Economics, Foreign Trade, Maritime and so on.

- Fluent in English (listening, speaking and writing skill), Microsoft office...

- High responsibility, flexibility, hard-working, and willing to learn more.

- Good negotiation and communication skill.

- Ability to work independently and teamwork with multiple tasks and time management skill.

- Strong and never give up spirit.

- Willing to learn and high motived.

 

QUYỀN LỢI ĐƯỢC HƯỞNG

- Salary agreed by capacity (Mức lương thỏa thuận theo năng lực)

- Revenue bonuses, holiday bonuses as prescribed by the company (Thưởng doanh thu, thưởng Lễ, tết theo quy định công ty)

- Social insurance, unemployment insurance and health insurance in accordance with current regulations (Chế độ BHXH, BHTN, BHYT theo quy định hiện hành của Nhà nước.)

- Working in a dynamic, creative young environment, clear promotion opportunities. (Làm việc trong môi trường trẻ trung năng động, sáng tạo, cơ hội thăng tiến rõ ràng.)

- Fully equipped for work. (Được cung cấp đầy đủ trang thiết bị phục vụ cho công việc.)

 

Hình thức làm việc: Toàn thời gian

Số lượng cần tuyển: 2 người

Chức vụ: Nhân viên

Yêu cầu kinh nghiệm: 1 năm

Yêu cầu giới tính: Nữ

Địa điểm làm việc: Hồ Chí Minh

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